Frequently Asked Questions
Here you will find a selection of the most frequently asked questions & answers. If you have a particular concern, don't hesitate to call or write to us.
Help with our products
You choose the sizes in the order process according to age (6 years, 8 years etc.). If you feel more comfortable with sizes, you can either look them up in the size chart on the product detail page or you can find them here:
6 yrs 116 cm
8 yrs 128 cm
10 yrs 140 cm
12 yrs 152 cm
14 yrs 164 cm
Please note: The entire service is free of charge for you, but you will have to bear the costs for the return shipment yourself.
Important: The displayed price is only valid for the selected item and design. If a parameter changes, such as the design or the gender, the quantity for the second item starts again from the beginning.
Help in the 3D Configurator
Important: This only works for products of the same sport. For example, you cannot transfer the design of a handball jersey to a basketball jersey.
Important: The changes will extend the delivery time of your products by a few days, depending on the effort involved! If you are not interested in minor changes but in the creation of a completely individual design, you will find further information under special design.
Important: This must be done immediately after the order, otherwise the order will be processed without your wishes. In addition, your changes may affect the delivery time.
Help with the order
Things to know about the production
- 100 % breathable and high wearing comfort, as the product is not subsequently glued on
- 100 % colourfast even after the 100th wash cycle
- Durability, as the print does not become brittle or fragile
Things to know for club and corporate clients